PRIVACY NOTICE (US)
Last updated: November 2024
OUR COMMITMENT TO PRIVACY
At Laurel Insights LLC (“ Laurel Insights”) we provide interview-based qualitative research and analysis to our clients (“ Services”) Your privacy is important to Laurel Insights LLC and its affiliates (together ,” “our,” “us,” “we” or “company”). To better protect your privacy and comply with our legal obligations, we are providing information explaining our online information practices.
This privacy notice (this “ Privacy Notice”) describes how we process your personal data in connection with the provision of our Services, and how we gather and use personal information about visitors of this website (the “ Website”).
For simplicity, we use the terms “personal information”, “personally identifiable information” and “personal data” in this Privacy Notice (and any additional jurisdiction-specific privacy notices) interchangeably. Please read this Privacy Notice carefully. By entering and using this Website, you acknowledge your acceptance of, and agree to be bound by, the Privacy Notice stated herein, our Terms of Use and all additional terms incorporated by reference herein. If you do not agree to this Privacy Notice, please do not access or use this Website.
JURISDICTION-SPECIFIC INFORMATION
This Privacy Notice complies with the privacy provisions of Regulation S-P under the Gramm-Leach-Bliley Act and certain privacy provisions of other laws. You may have additional rights under other foreign or domestic laws that may apply to you, including as set forth in our additional jurisdiction-specific privacy notices.
Residents of California should also refer to our California Privacy Notice supplement.
If you are located in the United Kingdom (the “ UK”), the European Union (the “ EU”) or the European Economic Area (the “ EEA”), or the processing of your personal data would otherwise be subject to the EU-UK Data Protection Laws (defined below), please refer to our EU/UK Privacy Notice.
THE INFORMATION WE COLLECT
The types of personal data we collect about you depends on the nature of your interaction with us and our reasons for collecting your personal data. The categories of personal data we collect include the following:
Identity Data: first name; last name.
Contact Data: email addresses; telephone numbers.
Respondent Data: first name; last name; country; job title; whether you have participated in any interview, survey or questionnaire.
Behavioural Data: data relating to your browsing activity or interaction with our emails, pixel tags and other similar technologies; information about when your current or previous sessions started.
Technical Data: IP address; browser type and operating system; geolocation, to ensure we’re showing you the correct notices and information; any other unique numbers assigned to a device.
Publicly Available Data: information about articles (or similar) that you may have published or other publicly available social media related information.
Some internet browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference (the “ DNT Signal”) to websites you visit indicating that you do not wish to be tracked. At this time, we do not currently respond to DNT Signals.
Unfortunately, the transmission of information and data via the Internet is not completely secure. Although we take reasonable steps to protect your personal data – and in this regard, we maintain physical, electronic and procedural safeguards to prevent unauthorized access to your personal data and to protect the integrity of our systems - we cannot guarantee the security of any information or data transmitted to or through our Website; any transmission of information or data by you to or through this Website is at your sole risk.
SOURCES OF INFORMATION
In connection with forming and operating our Website, and in the provision of our Services, we collect and maintain your personal data from the following sources:
Information from your communications with us in connection with this Website, including any update notices provided by you. You may also give us your personal data directly, for example, when you agree to take part in our research, or when you provide your Contact Data as part of an interview or survey, contact us with enquiries, complete forms on our website, or provide feedback to us.
Information captured on our Website, including registration and account information, and information provided through online forms.
We may receive personal data about you from third parties. Such third parties may include our clients, market research sample and list suppliers, analytics providers, data brokers, social media platforms, and third-party directories.
We may combine personal data that you provide to us with information that we collect from or about you from publicly available sources. This will include information collected in an online or offline context.
HOW WE USE YOUR PERSONAL INFORMATION
We will use your personal data for one or more of the following business or commercial purposes:
Purpose
Legal Basis to Process Personal Information (relevant to EU/UK Privacy Notice Supplement only)
Fulfilment of our Services and to conduct our business (for example, carrying out interview-based qualitative research and analysis, surveys and/or questionnaires)
Contractual necessity; and/or our legitimate interest in operating our business.
To communicate with you, to schedule and facilitate online interviews and to administer your participation in any of our events
Our legitimate interest in operating our business.
To present the Website and its contents to you and to allow you to interact with the Website
Our legitimate interest in operating our business
To provide you with support and to communicate with you, including responding to requests for information submitted by you through our Website
Our legitimate interest in operating our business, contractual necessity and/or consent
To keep a record of your relationship with us
Our legitimate interest in operating our business; and/or legal requirement
To maintain the safety, security and integrity of our Website, products and services, databases, technology assets and business, including to detect security incidents and to protect against malicious, deceptive, fraudulent, or illegal activity
Our legitimate interest in operating our business and/or legal requirement
As needed to comply with U.S., state, local and non-U.S. laws, rules and regulations, including responding to law enforcement requests and as required by applicable law, court order or government regulations
Legal requirement
Litigation management and conducting internal audits and investigations (as needed to respond to regulatory or other compulsory document requests)
Legal requirement; and/or our legitimate interest in operating our business
To obtain advice from our professional advisors, including lawyers and accountants
Our legitimate interest in operating our business
To administer and protect our business and this Website
Our legitimate interest in operating our business
To make suggestions and recommendations to you, or to provide you with updates or other information, about our business and services that may be of interest to you (to communicate with you or to provide other updates and communications regarding our business activities)
Our legitimate interest in operating our business
For any other purpose that has been notified, or has been agreed, in writing
Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal data collected in connection with this Website and/or our Services for a business purpose to the categories of third parties indicated below. We may also disclose your information to other parties as may be required by law or regulation, or in response to regulatory inquiries.
Identifiers: Administrators, governmental agencies or pursuant to legal process.
Other Identifying Information: Administrators, governmental agencies or pursuant to legal process.
Information Related to Internet Activity: Administrators, governmental agencies or pursuant to legal process.
We may also disclose personal data collected in connection with this Website and/or our Services with:
our clients, who we may share personal data with for the purposes of providing them with our Services, and who may use your personal data to evaluate prospective investments; and
our service providers that provide a wide range of services including legal and financial professional advisors, our auditors, consultants, IT and data security providers, and data hosting providers.
RETENTION OF PERSONAL INFORMATION
We retain your personal information for as long as reasonably necessary and proportionate to achieve the purposes and uses set out in this Privacy Notice, as authorized by law, and to meet legal, taxation, accounting, risk management or business requirements. We may retain personal information for longer where required by our regulatory obligations, or where we believe it is necessary to establish, defend or protect our legal rights and interests or those of others. Your personal information may be deleted when it is no longer relevant or when you withdraw consent (pursuant to the rights detailed directly in this may be exercised by using the contact information contained at the end of this Privacy Notice) within the parameters of applicable law.
CAPACITY
You represent to Laurel Insights that you have the authority to visit this Website according to the Terms of Use. This Website is only intended for individuals who are at least 18 years of age. We do not knowingly encourage or solicit visitors to this Website who are under the age of 18 or knowingly collect personal data from anyone under the age of 18 without parental consent. If we learn we have collected or received personal data from an individual under the age of 18, we will delete that information.
You may access any personally identifiable information we have about you by contacting privacy@laurelinsights.com.
NOTIFICATION OF CHANGES
We reserve the right to amend this Privacy Notice (and any jurisdiction-specific privacy notices) from time to time and for any reason, in our sole discretion, without notice, by updating this Privacy Notice (and any jurisdiction-specific privacy notices). Accordingly, users are strongly encouraged to review our Privacy Notice (and any applicable jurisdiction-specific privacy notices) regularly. If we decide to change our Privacy Notice, we will post those changes on the Website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to collect personal data or use any collected personal data in a manner different from that stated at the time it was collected, we will notify applicable users by posting changes on this page. We will use information only in accordance with the Privacy Notice (and any applicable jurisdiction-specific privacy notices) under which the personal information was collected. Your continued access or use of this Website following the posting of changes to this Privacy Notice (and any applicable jurisdiction-specific privacy notices) means that you accept such revisions, changes and/or amendments. If you object to any of the changes to this Privacy Notice (and any applicable jurisdiction-specific privacy notices), please stop accessing this Website. Please check this page frequently and review any changes to this Privacy Notice (and any applicable jurisdiction-specific privacy notices) carefully so you are aware of any changes, as they are binding on you.
MISCELLANEOUS
The provisions in our Terms of Use are hereby incorporated by reference.
CONTACT US
If you have any questions or concerns about this Privacy Notice, or if you wish to appeal any of our decisions, exercise any of your rights hereunder or request to view this Privacy Notice in an alternate form, please contact privacy@laurelinsights.com.